Privacy Policy

Effective Date: September 4, 2026

Remedy Counseling, PLLC respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, and protect information provided through our website and through communications with our practice.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, email address, telephone number, information submitted through website forms, and information provided when contacting us about counseling services or scheduling.

How We Use Your Information

Information you provide may be used to:

Respond to inquiries about our services
Schedule, confirm, or reschedule appointments
Send appointment reminders
Provide information regarding intake paperwork or our client portal
Communicate office updates or other administrative information
Provide customer support and respond to questions

SMS/Text Messaging

If you provide your mobile phone number and consent to receive SMS messages from Remedy Counseling, PLLC, we may send text messages related to appointment scheduling, appointment reminders and confirmations, intake paperwork, office information, and other administrative communications related to our services.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. You may reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchasing or receiving services.

Sharing of Personal Information

Remedy Counseling, PLLC does not sell or rent your personal information.

Mobile information, including phone numbers, SMS opt-in data, and SMS consent, will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

Information may be shared with service providers as necessary to operate our practice and communications systems, or when disclosure is required or permitted by law.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Healthcare Privacy

This website Privacy Policy addresses information collected through our website and related communications. Protected health information maintained in connection with counseling services may also be subject to additional privacy protections and our Notice of Privacy Practices.

Please avoid including sensitive clinical or emergency information in standard text messages or general website contact forms.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our communications practices, please contact:

Remedy Counseling, PLLC
6000 S. Staples St., Suite 403
Corpus Christi, TX 78413
Website: remedycounselingpllc.com